MY AUS VISA — PRIVATE IMMIACCOUNT TECHNICAL-ISSUE LOG
Prepared 28 September 2026. Keep this file and screenshots on your own device.
Do not send passwords, MFA codes, card details, bank records or application documents to MyAusVisa.

WHAT HAPPENED
Exact screen / action / error wording:
Date and time / time zone:
Browser / device / file type and size if relevant:
What the application status and attachment receipt actually show:
Private screenshot or receipt filename:

MY CHECKS
Current maintenance notice checked / date:
Official common-error section checked:
Steps tried / result / time:
Bank response if payment is involved (no card or account details here):
Actual subclass / appropriate official form:

REQUESTS AND FOLLOW-UP
Any actual request deadline / visa expiry / correspondence to read:
Official support request date / reference / response:
Next action requested by Home Affairs:
A technical support record is not proof of visa lodgement, permission to stay or an extended deadline.

OFFICIAL LINKS
https://immi.homeaffairs.gov.au/help-support/applying-online-or-on-paper/online/common-issues-and-error-messages
https://www.homeaffairs.gov.au/help-and-support/system-maintenance-and-technical-issues
https://immi.homeaffairs.gov.au/help-support/departmental-forms/online-forms/immiaccount-technical-support-form
Guide: https://myausvisa.com/after-applying-for-an-australian-visa#immiaccount-technical-help
